Do I have to pay shipping costs in order to return one or more items?

We cover your return costs. Please print out the return note and stick the return label onto your parcel. 

You'll find the return note in the 'Orders & Returns' section of your account.

Then drop your parcel off at your local Hermes shop. There, it will be scanned and returned to us free of charge.

For more information on how to return your order please click here.