Is it possible to change the delivery address for an order that has already been placed?

Once you've finalised and confirmed your order, we won't be able to make changes to it – this includes delivery options, your delivery address, payment methods and product sizes.

However, you will be able to redirect the parcel via the Hermes tracking link and Hermes application after the parcel has been shipped. You can direct your parcel to a nearby pick up location, preferred neighbour, or safe place at your address. 

Please check to make sure your delivery address is correct. If any changes are necessary, please edit your address under My Overview in your account before your next order.